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SHIPPING POLICY

Please Read Shipping Directions Carefully. Your Refunds and Cancellations will be valid by taking this Directive into account.

Most orders are arriving in your home within 15 business days but it may take 3-5 business days to receive your ship confirmation email. Your order may arrive in separate shipments.

Thank you for your patience!

Standard Delivery(Free shipping for all orders):

Standard shipping typically takes 10 to 18 business days from the purchase date to arrive (business days are Monday-Friday, excluding Holidays). When your order ships, you'll get an email with tracking information. The time it takes to obtain your tracking information is up to 5 business days. 

Country                         Shipping Time                Costs

United States              10-18 business days       Free 

Canada                         10-18 business days       Free 

United Kingdom          10-18 business days       Free 

Germany                      10-18 business days        Free 

Australia                       10-18 business days       Free 

Other                            10-18 business days        Free

 

Product Availability:

Orders are accepted under the condition that there is stock. We will try our best to execute your purchase, however in certain circumstances, limited availability, some technical, logistic or communication issues may prevent us to keep stocks updated and we can not provide the product you want. So, in that scenerio we provide different options to you and you can choose whether accept new option or you can want full refund. If your status changes, please give us up to 5 business days (Mon-Fri) to process them. You need to check your e-mails after ordering. Your late return to the order support e-mails we sent, will extend the time for your order to reach you and such delays are out of our responsibility as Maddore.

Notes:

1) Shipping Time does not include a 1-5 business day processing period required to process your order from the date your order is placed.

2) We will try our best to send your product as soon as possible. However, more time can be needed because to incorrect addresses and difficulties with customs clearance.

 

Shipping FAQs

Q: In the case of shipping arrival time estimates, what does "Business Day" mean?

A: Weekends and holidays should not be taken into account when predicting the delivery date of your purchase.

Q: Can Express shipping be used for all items?

A: No. You can check it whether express shipping be used your product or not. If you have items in your cart that require Express shipping, please enter a separate order.

Q: Why did my order arrive from different carriers or in different boxes?

A: A few reasons why we could send your item to you in various boxes or with different carriers include:

  • The size of the order; for faster delivery, big purchases are frequently divided into many boxes.

  • Size of the item: Some things needed particular handling and packing, thus a separate box was needed.

  • The source of the item—some things will be delivered right to you.

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