Shipping Policy

SHIPPING POLICY

Please Read Shipping Directions Carefully. Your Refunds and Cancellations will be valid by taking this Directive into account.

 

 Your rug orders will be at your door within 5-11 business days(business days are Monday-Friday, excluding Holidays) following the day you place your order.

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Your order will be sent via express shipping after rigorous quality checks.

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Country                         Shipping Time                Costs

United States                5-11 business days        Free 

Canada                         5-11 business days        Free 

United Kingdom            5-11 business days        Free 

Germany                       5-11 business days        Free 

Australia                        5-18 business days           -

Other                             5-11 business days        Free

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Notes:

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1)Shipping Time does not include processing time, which takes 1-3 business days to process your order from the date your order is placed. It takes 5-11 business days for your order to arrive at your home, including product preparation and shipping.

2) We will try our best to ship your product as soon as possible. However, more time may be needed due to incorrect addresses and difficulties in customs clearance.

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Shipping FAQs
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Q: In the case of shipping arrival time estimates, what does "Business Day" mean?

A: Weekends and holidays should not be taken into account when predicting the delivery date of your purchase.

Q: Can Express shipping be used for all items?

A: Yes, it is valid for every product.